Jeremy Victor on Leadership, AI, and the Future of Work
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Modern Work Ethics: Building Trust in the Age of AI
Summary
Trust is the oxygen of modern work. Without it, even the best-designed systems collapse. As work evolves at AI speed, success isn’t about where you work—it’s about how you show up, with integrity and purpose. Here’s a framework for building trust and balance in today’s workplace…
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Leading Without Looking: Trust as the Currency of Modern Day Work
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As companies rush back to old models of oversight and control, there’s a better way forward. Explore why trust—not surveillance—is the true currency of modern work, and learn how high-character leadership can transform the employee-employer relationship in our AI-driven age. This fresh framework for building trust challenges the return-to-office mandates and paternalistic thinking holding organizations back.
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Chief Customer Officer – The Most Critical Role in the AI-First Boardroom
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The Chief Customer Officer is no longer a “nice to have.” In the AI-first boardroom, it’s the most critical role for turning customer experience into a profit center, building loyalty, and creating emotional equity that lasts.
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Progress, Friction, Now and the Future
Summary
We must, as Washington urged, catch the spirit of modern progress, or be shut out by those who have.
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Needle In A Haystack, Helmet In A Mountain
Summary
This isn’t a story about artificial intelligence replacing humans. It’s a story about what happens when human will, emotional commitment, and technological tools align.
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No One Knows What Happens Next
Summary
AI feels like a fast-forward button on possibility—so what are we actually sprinting toward? In a disarming 90-minute chat, Sam Altman admits he doesn’t yet know the downside, while comedian Theo Von fires the questions every parent, leader, and citizen is quietly asking. Wonder, worry, and laugh-out-loud moments included.
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Don’t Call It A Command & Control Come Back
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In tough times, some companies double down on control. But what if resilience isn’t built by pressure—but by trust? This week’s More on Monday explores how modern leaders can turn uncertainty into strength—without losing their people in the process.
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Is Your Presence Fractured?
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The average American spends over five hours a day on their phone. That’s more than 36 hours a week—gone. In this week’s More on Monday, I’m reflecting on what it means to reclaim our presence in a world designed to distract us—and why showing up, fully, might be the most human thing we can do.
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Never Apologize for Being a Mom – Achievement knows no gender.
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Being a working mom is a superpower—but it shouldn’t require superhuman strength. This Mother’s Day, we need more than flowers and brunch. We need leaders who say, “Your full humanity is welcome here.”
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The Brain Race is Rigged
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Forty‑eight years stand between today and equal power for women in America’s boardrooms—a delay longer than an entire working lifetime. Parity Now challenges the old boys’ network head‑on, exposing the hidden systems that keep the world’s best minds on the sidelines.
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From Strife to Strength – Thriving In an AI-First, Always-On World
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In a world reshaped by AI and relentless pace, The More Effect introduces a human-first code of living and leading—one that honors presence, possibility, connection, and momentum. It’s a practical framework for thriving in modern life with clarity, care, and emotional intelligence.
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Wawa & the Kindness Effect- A Real-World Model of Experience Manufacturing™
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Jeremy Victor is a pioneering futurist and the creator of Experience Manufacturing™, a modern framework for building emotional equity and lasting brand affinity. He is the author and podcast host of Business at the Speed of AI, where he explores how intentional design, emotional intelligence, and technology shape the future of customer experience and leadership.
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Breaking Barriers: Jenny Cavnar and the Power of Equality in Sports
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Jenny Cavnar is set to make history as the first female play-by-play MLB analyst for the Oakland Athletics. But this isn’t just a personal milestone—it’s a sign of a shifting landscape in sports and beyond. What if giving women bigger microphones isn’t just about equality, but about unlocking untapped excellence?
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Sharks vs AI vs Humans – Human Will Wins Every Time
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Dario Amodei claims AI will surpass human intelligence by 2027. But does that mean the end of humanity as we know it—or the beginning of something greater? From fire to the internet, humans have adapted and thrived. What if AI isn’t our competition but our greatest opportunity yet?
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2025: The Year Everything Changes At Work
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2025 Workplace Predictions: The year AI and human potential converge. Drawing from my experience as Noom’s Chief Customer Officer and Gen Z coach, I explore five transformative shifts reshaping work – from new AI-human roles to the death of 9-5. Discover why human potential, not artificial intelligence, will drive tomorrow’s success.
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How an Unattainable Goal and Rucking Changed My Life: A Journey from Better to More
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From triathlon obsession to hitting reset at 48, my fitness journey revealed a surprising truth: chasing finish lines was keeping me from real transformation. Discover how a simple practice called “rucking” changed everything I thought I knew about sustainable wellness, and why the answer to lasting change might be simpler than we think.
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Why More Men Should Be Listening to Melinda French Gates Right Now
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It’s no secret that the challenges we face in today’s workforce demand more than just solutions. They require a shift in how we lead, how we think, and how we listen. As leadership models evolve and old paradigms are questioned, Melinda French Gates stands out as a voice we can all learn from—especially men in leadership.
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The Relentless Pursuit of More: Saquon Barkley – A Historic Season In The Making
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Every now and then, the sports world gifts us a performance so exceptional that it transcends the game itself. It becomes a testament to resilience, humility, and the relentless pursuit of more. This season, Saquon Barkley is giving us that performance.
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Be Here, Be Now: A Thanksgiving Reflection
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This Thanksgiving, I’m reflecting on the power of presence—and how self-awareness helps us savor the moments that matter most. After a season of separation, my family is finally together again, and it’s reminding me that connection begins when we choose to look up. Eyes up. Phone down. Be here, be now.
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The Future Belongs to Those Who Modernize
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We live in a world that, in many ways, hasn’t caught up with the speed of our own progress. For example, election results in the U.S. are gathered through fifty different state systems, all feeding into the Associated Press, which then calls the outcome. This approach doesn’t just feel archaic, it is—rigid and resistant to change—revealing that many structures we rely on daily are overdue for modernization. This rigidity is a hallmark of outdated systems.
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Fall of the “Don’t Be Evil” Empire – OpenAI Comes For Google
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OpenAI’s Search Land Grab For over two decades, Google has ruled the internet as the default gateway to information, securing immense power over search and capturing user trust with its once-iconic motto: “Don’t Be Evil.” In its early years, Google wasn’t just a search engine; it was the ‘in-crowd,’ a leap from the days of Microsoft’s blue screen of death to the promise of technology that worked seamlessly, without crashes or bugs. With every product it released, from Gmail to Google Maps to Chrome, Google set new standards. Its clean design and accessibility made it irresistibly “cool.” Getting an invitation…
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Ignore These 5 Predictions at Your Peril: The Tectonic Shifts Shaping the Next Decade of Work
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The Next Decade Will Disrupt Several Rigid Ideas and Traditions of Work Summary What if the most profound shifts shaping the future of work were already in motion, hidden in plain sight? As we approach 2025, five tectonic forces are quietly transforming everything we know about leadership, productivity, and organizational success. As the Chief Customer Office of Noom, these are my five predictions for the next decade— how will these forces collide? And who will emerge as the true leaders of this new era? Keep reading to uncover the interconnected changes that will define the next decade of work—and what…