Writing on Leadership, AI, and the Human Future of Work
Welcome to my library of articles, essays, podcasts, and field notes from Business @ The Speed of AI, The MORE Effect, the Speed of AI Podcast and my work as a futurist, father, husband, coach, and volunteer.
Here you’ll find writing and conversations on modernization, courage, operational excellence, emotional intelligence, CX, Experience Manufacturing(TM), and the principles shaping how we live and lead in an AI-first, always-on world.
And lastly I’ll share: I’m one of you. Adapting, adjusting, and learning how to become more in the Age of AI.
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Chief Customer Officer – The Most Critical Role in the AI-First Boardroom
Summary
The Chief Customer Officer is no longer a “nice to have.” In the AI-first boardroom, it’s the most critical role for turning customer experience into a profit center, building loyalty, and creating emotional equity that lasts.
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Progress, Friction, Now and the Future
Summary
We must, as Washington urged, catch the spirit of modern progress, or be shut out by those who have.
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10 Events Shaping The US Government’s Role in Business, Education, & Governance – A Pattern Emerges
Summary
In this episode of the ‘Business @ the Speed of AI’ Podcast host Jeremy Victor delves into the significant shifts in how government and business are intertwining in a rapidly advancing AI-driven world. From the government’s equity stake in Intel to revenue sharing with Nvidia and AMD, and new educational directives for AI literacy, Jeremy explores ten groundbreaking events reshaping our economy, governance, and future leadership.
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Needle In A Haystack, Helmet In A Mountain
Summary
This isn’t a story about artificial intelligence replacing humans. It’s a story about what happens when human will, emotional commitment, and technological tools align.
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“𝑳𝒆𝒎𝒐𝒏𝒂𝒅𝒆! 𝑮𝒆𝒕 𝒀𝒐𝒖𝒓 𝑳𝒆𝒎𝒐𝒏𝒂𝒅𝒆 — 𝑾𝒆 𝑻𝒂𝒌𝒆 𝑽𝒆𝒏𝒎𝒐!”
Summary
When it comes to 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐓𝐡𝐞 𝐄𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 (a theme we’ll be exploring in the 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐚𝐭 𝐭𝐡𝐞 𝐒𝐩𝐞𝐞𝐝 𝐨𝐟 𝐀𝐈 podcast this fall), there is nothing more important than the ability to quickly accept change and move forward.
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No One Knows What Happens Next
Summary
AI feels like a fast-forward button on possibility—so what are we actually sprinting toward? In a disarming 90-minute chat, Sam Altman admits he doesn’t yet know the downside, while comedian Theo Von fires the questions every parent, leader, and citizen is quietly asking. Wonder, worry, and laugh-out-loud moments included.
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Is Tragedy Meant to Awaken Presence?
Summary
The news of the weekend gave me such pause …
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Halfway Through 2025: Finding Meaning in the Age of AI
Summary
In a world changing faster than we can explain it, the real measure of progress isn’t speed—it’s meaning. In this mid-year reflection, I explore five trends reshaping how we lead, serve, and build in the AI-first economy.
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I Wonder, I Wander
Summary
Two verbs, one philosophy: wonder and wander. See how a simple shift in focus turns the world around you into … more.
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The Connection Code
Summary
In our AI-first always-on world, true connection is rare currency. A simple formula can make amplify moments into more.
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A Shining Example that Achievement Knows No Gender
Summary
This is the world I want my daughters to see. Hard work, human ingenuity, and the instinct and will to overcome, achieve, and lead. Sara Blakely
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Don’t Call It A Command & Control Come Back
Summary
In tough times, some companies double down on control. But what if resilience isn’t built by pressure—but by trust? This week’s More on Monday explores how modern leaders can turn uncertainty into strength—without losing their people in the process.
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Is Your Presence Fractured?
Summary
The average American spends over five hours a day on their phone. That’s more than 36 hours a week—gone. In this week’s More on Monday, I’m reflecting on what it means to reclaim our presence in a world designed to distract us—and why showing up, fully, might be the most human thing we can do.
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Never Apologize for Being a Mom – Achievement knows no gender.
Summary
Being a working mom is a superpower—but it shouldn’t require superhuman strength. This Mother’s Day, we need more than flowers and brunch. We need leaders who say, “Your full humanity is welcome here.”
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The Brain Race is Rigged
Summary
Forty‑eight years stand between today and equal power for women in America’s boardrooms—a delay longer than an entire working lifetime. Parity Now challenges the old boys’ network head‑on, exposing the hidden systems that keep the world’s best minds on the sidelines.
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From Strife to Strength – Thriving In an AI-First, Always-On World
Summary
In a world reshaped by AI and relentless pace, The More Effect introduces a human-first code of living and leading—one that honors presence, possibility, connection, and momentum. It’s a practical framework for thriving in modern life with clarity, care, and emotional intelligence.
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Wawa & the Kindness Effect- A Real-World Model of Experience Manufacturing™
Summary
Jeremy Victor is a pioneering futurist and the creator of Experience Manufacturing™, a modern framework for building emotional equity and lasting brand affinity. He is the author and podcast host of Business at the Speed of AI, where he explores how intentional design, emotional intelligence, and technology shape the future of customer experience and leadership.
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Breaking Barriers: Jenny Cavnar and the Power of Equality in Sports
Summary
Jenny Cavnar is set to make history as the first female play-by-play MLB analyst for the Oakland Athletics. But this isn’t just a personal milestone—it’s a sign of a shifting landscape in sports and beyond. What if giving women bigger microphones isn’t just about equality, but about unlocking untapped excellence?