Wawa & the Kindness Effect- A Real-World Model of Experience Manufacturing™

Jeremy Victor is a pioneering futurist and the creator of Experience Manufacturing™, a modern framework for building emotional equity and lasting brand affinity. He is the author and podcast host of Business at the Speed of AI, where he explores how intentional design, emotional intelligence, and technology shape the future of customer experience and leadership.

Breaking Barriers: Jenny Cavnar and the Power of Equality in Sports

Jenny Cavnar is set to make history as the first female play-by-play MLB analyst for the Oakland Athletics. But this isn’t just a personal milestone—it’s a sign of a shifting landscape in sports and beyond. What if giving women bigger microphones isn’t just about equality, but about unlocking untapped excellence?

Sharks vs AI vs Humans – Human Will Wins Every Time

Dario Amodei claims AI will surpass human intelligence by 2027. But does that mean the end of humanity as we know it—or the beginning of something greater? From fire to the internet, humans have adapted and thrived. What if AI isn’t our competition but our greatest opportunity yet?

Modern Work Ethics: Building Trust in the Age of AI

Trust is the oxygen of modern work. Without it, even the best-designed systems collapse. As work evolves at AI speed, success isn’t about where you work—it’s about how you show up, with integrity and purpose. Here’s a framework for building trust and balance in today’s workplace…

Leading Without Looking: Trust as the Currency of Modern Day Work

As companies rush back to old models of oversight and control, there’s a better way forward. Explore why trust—not surveillance—is the true currency of modern work, and learn how high-character leadership can transform the employee-employer relationship in our AI-driven age. This fresh framework for building trust challenges the return-to-office mandates and paternalistic thinking holding organizations back.

2025: The Year Everything Changes At Work

2025 Workplace Predictions: The year AI and human potential converge. Drawing from my experience as Noom’s Chief Customer Officer and Gen Z coach, I explore five transformative shifts reshaping work – from new AI-human roles to the death of 9-5. Discover why human potential, not artificial intelligence, will drive tomorrow’s success.

Why More Men Should Be Listening to Melinda French Gates Right Now

It’s no secret that the challenges we face in today’s workforce demand more than just solutions. They require a shift in how we lead, how we think, and how we listen. As leadership models evolve and old paradigms are questioned, Melinda French Gates stands out as a voice we can all learn from—especially men in leadership.

Be Here, Be Now: A Thanksgiving Reflection

This Thanksgiving, I’m reflecting on the power of presence—and how self-awareness helps us savor the moments that matter most. After a season of separation, my family is finally together again, and it’s reminding me that connection begins when we choose to look up. Eyes up. Phone down. Be here, be now.